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Alex MorganShop Manager
GARAGEX
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Dashboard
WORKSHOP
Work Orders14InspectionsAppointmentsCalendar
CUSTOMERS
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SYSTEM
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AM
Alex MorganShop Manager
Monday, Oct 5
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CUSTOMER COMMUNICATION

Customer messages

Keep vehicle updates, approvals and customer conversations together.

Inbox4 unread
JW
James WilsonBMW M4 · Inspection & estimate · CA-34928
Today

Hi James, we’ve completed the inspection on your BMW M4. The front brake pads are at 2 mm and need attention. Your estimate is ready to review.

SMS · 9:58 AM

Thanks. Can you send the estimate?

SMS · 10:18 AM

Absolutely — EST-2026-0214 is attached. The brake and oil service have your approval. We’ll call before proceeding with anything else.

EST-2026-0214.pdfEmail · 10:31 AM

Perfect, go ahead with the brakes. What time will it be ready?

SMS · 10:46 AM
Internal note · only your team can see this · 10:52 AM

Pads in stock (NLB-P01). Michael can start after the Audi diagnostics — promise 3:30 PM.

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JWJames WilsonCustomer since 2023VIP
Phone(415) 555-1010
Emailjames.wilson@example.com
PrefersEmail
Vehicle2024 BMW M4 Competition
Balance due$440.56
Open work ordersWO-0291In ProgressWO-0323Approved
New work orderOpen customer profile